Solution Background
Chip applications now penetrate consumer electronics, automotive, industrial and other fields, and customers' demands for programming quality stability, capacity flexibility and data traceability are increasingly prominent. Shenzhen Prosystems Electronic Technology Co., Ltd. relies on the PROSYSTEMS technology base to provide a fully standardized on-site programming plan with an 'on-site operation + backend support' model, precisely matching customers' dynamic production rhythm and solving pain points such as batch fluctuations and tight delivery schedules.
Core Service Model: 'Peninsula-style' On-Site Support
Using PROSYSTEMS as the technology and resource base, providing full-chain support for on-site teams
Front end: on-site teams focus on field programming operations, responding to customers' flexible needs for 'emergency start-up and rapid completion'
Back end: the base centrally dispatches equipment, consumables and software, and provides technical emergency support to avoid interruption of on-site operations
Full On-Site Service Process (Standardized in 5 Phases)
Phase 1: Pre-Planning (10-20 days)
Requirement anchoring: clarify customer chip package types, capacity peaks and quality standards (such as AEC-Q, IATF16949 and other industry specifications);
Solution customization: complete programming equipment/socket selection and process standard formulation, while conducting FMEA risk rehearsals (covering static, data security and other risks);
Resource preparation: prepare equipment and consumables in advance and complete equipment pre-commissioning.
Phase 2: Formal On-Site Entry (3-5 days)
Hardware deployment: complete programming room setup (matching customer on-site environmental standards), equipment installation and commissioning, while setting up the MES system (connecting to the customer's production management platform);
Personnel certification: on-site teams complete dual training and assessment on customer site management regulations + programming process standards to ensure compliant operations.
Phase 3: Trial Production Verification (5-7 days)
Sample verification: programmed samples delivered to the customer, completing 'on-board functional testing';
Small-batch trial production: verify programming yield rate and process efficiency, issuing a Trial Production Quality Report;
Joint review: confirm key indicators such as programming quality and data integration with the customer, then enter mass production after approval.
Phase 4: Capacity Ramp-Up (2-3 weeks)
Production-sales alignment: daily capacity/quality meetings to synchronize customer production progress;
Flexible allocation: based on customer order fluctuations, quickly complete equipment expansion and manpower adjustment to ensure delivery pace.
Phase 5: Formal Mass Production & Delivery
Process control: complete chip programming per established processes, monitoring equipment status and programming data in real time;
Multi-dimensional inspection: covering appearance, function, electrical performance and other inspection processes, with immediate analysis and rectification of defective products;
Data delivery: provide a Programming Data Report for each batch and assist customers in completing acceptance.
Core Service Advantages
Flexible response: fits production scenarios with 'large batch fluctuations and tight delivery', supporting emergency start-up and rapid completion
Controllable quality: full-process adherence to high industry standards (such as automotive-grade IATF16949), with programming yield rate ≥99.95%
Traceable data: a full-chain traceability system is established, linking each chip to programming time, equipment, personnel and other information
After-Sales Service
7x24-hour response: round-the-clock technical support to quickly resolve customer problems during use
Quality traceability: supports batch-based tracing of full programming process data to help customers locate problems
Continuous optimization: regular visits to collect feedback, iterating service processes through the PDCA cycle
Shenzhen Prosystems Electronic Technology Co., Ltd. takes 'professional equipment + standardized processes + flexible service' as its core, providing customers with efficient and reliable on-site chip programming solutions. We look forward to working with you, empowering product competitiveness through the precision and efficiency of chip programming!